Which is the primary responsibility of a property manager regarding tenant relations?

The primary responsibility of a property manager regarding tenant relations is handling tenant complaints and requests. This role is crucial as it directly impacts tenant satisfaction and retention. A property manager must be attentive to the needs and concerns of tenants, addressing issues such as maintenance requests, noise complaints, and any other grievances that may arise. Effective communication and conflict resolution are essential aspects of this responsibility, as they help maintain a positive living environment and build trust between the tenants and management.

While setting rental prices is an important aspect of property management, it is more related to market conditions and financial management than directly dealing with tenants. Restricting access to the property is typically more about enforcement of rules and security than fostering positive relations. Conducting property appraisals focuses on the valuation of the property, which, while significant, does not directly involve tenant interaction. Thus, handling tenant complaints and requests remains the central focus of a property manager's responsibility in maintaining good tenant relations.